Privacy Policy for Arrow Behavioral Health

Last Updated: May 26, 2025

At Arrow Behavioral Health, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website (https://arrowbehavioralhealth.com/) or submit a form to inquire about our services.

1. Information We Collect

We collect the following information when you submit our Contact Us form:

- Full Name

- Email Address

- Phone Number (optional)

- Type of support you are seeking (e.g., anxiety, depression, family therapy)

- Additional comments or messages you provide

We also use Google Analytics to collect anonymous data about your visit, such as pages viewed and time spent on our site, to improve our services.

2. How We Use Your Information

We use your information solely for the following purposes:

- To respond to your inquiry and provide personalized therapy services.

- To contact you via email or phone (based on your preferred contact method) to schedule consultations or follow up on your request.

- To improve our website and services (using anonymous data).

We do not share, sell, or disclose your personal information to third parties, except as required by law or to protect our rights.

3. How We Protect Your Information

- Our website uses SSL encryption (HTTPS) to ensure secure data transmission.

- Form submissions are stored securely in password-protected systems (e.g., Google Sheets or email).

- Access to your information is limited to authorized team members who need it to respond to your inquiry.

4. Your Rights

You have the right to:

- Request access to the personal information we hold about you.

- Request correction or deletion of your information.

- Withdraw consent for us to contact you (though this may limit our ability to assist you).

To exercise these rights, please contact us at info@arrowbehavioralhealth.com.

5. Cookies and Tracking

We use cookies to enhance your experience on our website, such as remembering your preferences. You can manage cookie settings in your browser. We also use Google Analytics to track website usage, but this data is anonymous and not linked to your personal information.

6. Third-Party Services

We use Google reCAPTCHA to protect our forms from spam. reCAPTCHA may collect data as outlined in Google’s Privacy Policy (https://policies.google.com/privacy).

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available at this URL, and the “Last Updated” date will reflect the most recent changes.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at info@arrowbehavioralhealth.com or via our Contact Us form.

Thank you for trusting Arrow Behavioral Health with your information.